BasketWarranty
Foveas warrants that its accessories, when installed in accordance with our installation instructions, will perform in accordance with the specifications current as of the date of shipment, and will be free from defects in material and workmanship for a period of one (1) year on new accessories as defined below and one hundred eighty (180) days on repaired accessories and/or components. Specifically excluded from this Warranty is any physical damage caused by abuse, accident, or improper operation, and any lack of performance attributable to such abuse, accident, or improper operation, as determined by Foveas. Foveas shall not be liable in any case for any incidental or consequential damages, including loss of production time or money, regardless whether the accessory functioned properly or improperly for any reason, including those for which Foveas bears liability under this Warranty.
The one (1) year warranty period for new accessories shall be the one (1) year period beginning with the date of the accessories receipt by the customer, except that in no instance shall the warranty period extend beyond two (2) years from the date of shipment as established with the serial number as identified on the accessory, its date of manufacture and its date of shipment. Where an accessory consists of multiple components, the warranty period for all the components shall commence on the receipt date of the last component, providing that such date shall be no later than sixty (60) days from the earliest date of shipment of a component for the purchased accessory.
For repaired or replaced accessories, the repaired or replaced component is warranted to be free of material and workmanship defects, and to perform its function in accord with Foveas specifications for a period of thirty (30) days from its date of shipment, or its original new accessory Warranty period, whichever is the latter. All claims under this Warranty shall be immediately submitted to Foveas by sending an email to support@foveas.com
Should Foveas deem it appropriate to return the accessory or a component thereof to an appropriate designated location, it will issue the customer a Return Material Authorization (RMA), which must accompany all returns as explained in our terms of purchase. The returned accessory or component thereof shall remain the property of the customer who shall ship it freight prepaid to the location designated by Foveas with the RMA number clearly displayed on the packaging exterior and in complete original manufacturer's packaging. Foveas, upon receipt and subsequent confirmation of a Warranty defect, at its sole option, shall repair or replace the accessory or its component and return it freight prepaid to the customer within thirty (30) days from date of its receipt. On other equipment such as a video camera and/or other peripheral equipment, its original manufacturer warrants such equipment separately, and warranty claims should be addressed to that respective manufacturer. At our discretion, customer may be responsible for shipping costs.
This Warranty is made in lieu of all other warranties whatsoever, express, implied and statutory, including, without limitation, the implied warranties of merchantability and fitness. The acceptance of any order with Foveas is expressly made subject to the customer's agreement to this Warranty.
Feel free to contact our Customer Service regarding your order at tracking@foveas.com